Vacation rental & Hospitality Services
Harmony and vacation living, handled by experts.
Vacation rental & Hospitality Services
Harmony and vacation living, handled by experts.
Who we are
Cove Serviced Suites, a collaborative venture by KEB Group, offers a professional hospitality and rental property solution designed to provide a hassle-free experience for property buyers. This innovative model focuses on creating a sustainable, long-term approach to property management, allowing owners, tenants, and other stakeholders to enjoy a peaceful, safe, and clean environment. With expert management, we ensure that each property thrives within a well-maintained and harmonious community, delivering a seamless experience post-purchase.
Who we are
Cove Serviced Suites, a collaborative venture by KEB Group, offers a professional hospitality and rental property solution designed to provide a hassle-free experience for property buyers. This innovative model focuses on creating a sustainable, long-term approach to property management, allowing owners, tenants, and other stakeholders to enjoy a peaceful, safe, and clean environment. With expert management, we ensure that each property thrives within a well-maintained and harmonious community, delivering a seamless experience post-purchase.
Guiding principles & Future goals
Discover the values that guide us today and the vision that shapes our future.
Mission
To build a thriving, sustainable, and eco-conscious community where property owners and tenants can co-exist in harmony with nature
VISION
To be the preferred choice for hospitality and rental property solutions.
Our expertise at your service
E-COMMERCE DEVELOPMENT
Boost your sales with an attractive and efficient online store. Our e-commerce development expertise integrates secure payment gateways and intuitive navigation for a smooth shopping journey.
Hospitality management
We manage the entire rental process, including marketing, listings, guest check-ins, check-outs, and coordinating cleaning and maintenance.
Long-Term Rental Management
We provide tenant screening, rent collection, tenancy agreements, and ongoing property maintenance to attract reliable tenants.
Renovation and Staging
We offer tailored renovation and staging services to enhance the appeal and functionality of both short-term and long-term rental properties.
OUR expertise at your service
Hospitality management
We manage the entire rental process, including marketing, listings, guest check-ins, check-outs, and coordinating cleaning and maintenance.
Long-Term Rental Management
We provide tenant screening, rent collection, tenancy agreements, and ongoing property maintenance to attract reliable tenants.
Renovation and Staging
We offer tailored renovation and staging services to enhance the appeal and functionality of both short-term and long-term rental properties.
Our edge,
your advantage
Resort-like Concept
Enjoy a resort-style stay with daily housekeeping, 24/7 service, and premium amenities like high-speed internet and in-room Netflix. Cove Serviced Suites delivers a complete hospitality experience, blending the luxury of a hotel with home comfort.
Concierge & Shuttle Services
Our concierge ensures a seamless experience from arrival to checkout, while our shuttle service offers convenient transport to popular destinations like Jonker Street, enhancing your stay with comfort and ease.
Restaurant & Event Hall Facilities
Savor curated breakfast, lunch, and dinner packages with our in-house F&B services. Our event hall is perfect for hosting seminars, weddings, and special occasions, providing a versatile venue for any gathering.
ARTICLE & NEWS
Answers at your fingertips
How can I see my Rental Income Statement?
The owner can access the App to check the rental statement and important messages.
Can the owner terminate the services after signed up?
The service contract is 3 years, with a minimum lock-in period of 1 year. After the first year, owners may terminate the contract by providing a 3-month advance notice.
Is owner entitled to free stay at their own property?
Yes, owners are entitled to 7 nights of free stay per year, subject to availability and applicable cleaning fees. Beyond the 7 nights, owners can still enjoy a special discounted rate.
What is the Management Service Fees?
The service fees are 10% for yearly rent, 20% for monthly rent & 25% for daily rent of the total receivable rental income.
What other cost does the owner need to pay?
Owners are responsible for paying building maintenance fees, sinking fund, assessment fees, quit rent, insurance, and upkeep costs.
What is the difference between Airbnb Management & Cove Serviced Suites?
Airbnb management focuses on managing short-term rentals listed on platforms like Airbnb, catering primarily to tourists and casual travelers without full housekeeping or concierge services. In contrast, Cove Serviced Suites management operates like a hotel-resort, providing standardized services such as housekeeping, concierge, F&B and amenities, targeting both short- and long-term guests, including tourists & business travelers, with a more structured and consistent guest experience.
Can I decide or join later upon completion?
Yes, but it is on a first-come, first-served basis, as the management may stop accepting new properties once the capacity is reached. Additionally, renovation costs will be higher compared to bulk ordering.
Can I use my own operator to manage my property?
Yes, you can, but you will not be able to enjoy the full benefits of Cove Serviced Suites, such as 24/7 concierge services, daily housekeeping, shuttle services, and exclusive discounts on the restaurant, event hall, and more.Additionally, your chosen operator must adhere to the established rules and guidelines before renting out the property for short-term stays. This ensures that standards and rental rates are well-maintained to preserve the property’s value.
What is the target rate per night?
We use a dynamic pricing tool that analyzes market competitors' rates and adjusts pricing based on various factors, including occupancy, seasonality, weekdays versus weekends, and other market conditions. This ensures we maintain a competitive advantage while optimizing rental income.
How much of rental income can I get?
For instance, with an average daily rate of RM250 and an occupancy rate of 60%:
Gross Monthly Rental: RM4,500
Less Expenses (25%): RM1,125
Net Rental Income (75%): RM2,531
For average daily rate of RM280 and an occupancy rate of 70%:
Gross Monthly Rental: RM5,880
Less Expenses (25%): RM1,470
Net Rental Income (75%): RM3,308
How do I know when my property will be rented out?
owner will receive a monthly rental statement which includes rental details
When will the owner receive their rental income?
The net rental income will be payable to the owner within 30 days of each following month.
How is the rental income distributed to the individual owner?
The calculation formula is based on nett purchase price divided by total nett purchase price of the properties participating in the pool sharing scheme X total monthly nett rental collected.
Example:
Total units Nett Price in the pool: RM60million (a)
Total Monthly Nett Rental: RM500k (b)
Unit Nett Purchased Price: RM300k (c)
Therefore, individual unit Nett Rental Income = RM2,500 (c/a X b)
Who is responsible for the damages?
Tenants will be responsible for damages inflicted by them. And a security deposit will be collected by us for every tenant before the move-in.
What is the renovation cost?
Owners are required to sign up for the renovation and interior design (ID) package to ensure consistency with Cove Serviced Suites standards. The costs start at approximately:
RM25,000 for 1-bedroom unit
RM30,000 for 2-bedroom unit
RM35,000 for 3-bedroom unit
Disclaimer: Renovation costs may vary depending on the market fluctuations. We reserve the right to adjust pricing without prior notice to reflect market conditions.
What is the design concept?
There are two proposed interior design concepts, subject to modification by the Management as needed.
How do I join this management?
First, after booking your property, please register with us on our website. Our team will follow up and coordinate the signing of the service contract alongside your Sales & Purchase Agreement.
Who is the management operator?
Cove Serviced Suites is managed by a team of professionals with over 10 years of experience in star rated hotel management. Each team member is carefully selected and professionally trained to ensure the highest level of hospitality services for Cove Serviced Suites.
Is there any guaranteed rental or assurance of rental income?
While there is no guaranteed rental scheme, Cove Serviced Suites employs strategies to optimize rental income:
1. Efficient Operations: We utilize technology to minimize operating costs.
2. Collaborative Approach: We partner with alliance operators in Malacca to foster a win-win environment rather than competition.
3. Diverse Market Targeting: By tapping into different markets, such as corporate events and long-term stays, we aim to boost occupancy during weekdays and low seasons.
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